Contact information
Contact Information
RetailMart.Online
We value our customers and are committed to providing timely and transparent support. For any queries related to orders, shipping, exchanges, warranty, or general assistance, please contact us using the details below.
Business Details
Business Name: HJ ENTERPRISES
Brand Name: RetailMart.Online
Registered Address:
HJ ENTERPRISES
GAUTAM PURI JAIN MANDIR,
North East Delhi, Delhi – 110053
India
Customer Support
Email:
retailmart.online@zohomail.in
Support Hours
- Monday to Saturday: 10:00 AM – 6:00 PM (IST)
- Sunday & Public Holidays: Closed
Response Time
- Email queries are typically responded to within 24–48 business hours.
- WhatsApp messages are responded to during official support hours.
Important Information
- Please mention your Order ID in all communications for faster resolution.
- For damaged product or warranty claims, customers must follow the process defined in our Return & Exchange Policy.
Acceptance
By contacting RetailMart.Online, you acknowledge that you have read and understood our Terms of Service, Shipping Policy, and Return & Exchange Policy.